END USER LICENSE AGREEMENT (EULA) – S2 SYNC PLATFORM

Last Updated: [5/01/26]

 

This End User License Agreement (“Agreement”) is a legal agreement between SYSTEM & SOUL FRAMEWORK, LLC, a Georgia limited liability company (the “Company,” “we,” or “us”), and the individual or entity accessing or using the S2 Sync software platform (“you” or “User”).

By accessing or using the S2 Sync platform (the “Platform”), you have agreed to be bound by this Agreement. If you do not agree with this Agreement, do not access or use the Platform.

1. License Grant

1.1 Limited License. Subject to your compliance with this Agreement, the Company grants you a non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Platform solely for your internal business and coaching-related purposes.

1.2 User Accounts. Your license is limited to the number and type of user accounts purchased or authorized by your organization. You may not share login credentials with any other person.

1.3 Restrictions. You shall not, and shall not permit others to:

(a) copy, modify, or create derivative works of the Platform or the Company’s content;

(b) reverse engineer, decompile, or attempt to access the source code;

(c) use the Platform to build a competing product or service;

(d) circumvent or interfere with any security or access controls;

(e) upload harmful, infringing, or unlawful content;

(f) use the Platform in any manner not expressly permitted by this Agreement.

2. User Roles and Access

2.1 Types of Users. The Platform may support various categories of users, including leadership-team members, general team members, external or internal coaches, and other designated users. Access levels, permissions, and paid/unpaid user counts are determined by your organization’s subscription.

2.2 Coach Access. Some organizations may grant access to external coaches. Unless otherwise stated in your subscription, coaches do not count toward paid-user totals and may have restricted permissions.

2.3 Responsibility for Users. You are responsible for all activity occurring under your accounts and for ensuring all users comply with this Agreement.

3. User Content & Data

3.1 User-Generated Content. You may input data, documents, notes, metrics, objectives, meeting content, or other materials (“User Content”) into the Platform. You retain ownership of your User Content.

3.2 License to Company. By using the Platform, you grant the Company a worldwide, royalty-free license to host, store, transmit, and display User Content solely as necessary to operate and improve the Platform.

3.3 Prohibited Content. You shall not upload content that is illegal, obscene, discriminatory, defamatory, or that violates any third-party rights. You represent and warrant that you have all rights needed to upload the User Content you submit.

3.4 Sensitive Information. Unless expressly permitted by the Company in writing, you must not upload regulated or sensitive data (such as medical, financial, or HR-protected information).

4. S2 Sync Framework and Intellectual Property

4.1 Ownership. The Platform, including all underlying code, dashboards, agendas, Road Map modules, Healthy F.I.T. frameworks, tools, templates, branding, and instructional content, is owned exclusively by the Company and is protected by copyright, trademark, and other laws.

4.2 No Rights to Framework. Nothing in this Agreement grants you any right to reproduce, use, or distribute the S2 Sync or System & Soul frameworks outside the Platform.

4.3 Trademarks. “S2 Sync,” “System & Soul,” and related marks are trademarks of the Company. You may not use them without prior written permission.

5. Subscription, Fees, and Payment

5.1 Subscription Terms. Access to the Platform requires a paid subscription unless you are participating in an approved trial.

5.2 Trials. In any free trial of the Platform, access is provided “as-is” with no guarantees. The Company may terminate trial access at any time.

5.3 Billing. Fees are due according to your subscription terms. All fees are non-refundable unless required by law.

5.4 Non-Payment. Failure to pay may result in immediate suspension or termination of access.

6. Data Storage, Export, and Deletion

6.1 Data Storage. The Company stores data using reputable third-party hosting providers. Company does not guarantee the location of storage unless required by law.

6.2 Exports. Depending on your organization’s settings, users may export certain data from the Platform. Export capabilities are not guaranteed and may be restricted.

6.3 Deletion. Upon termination, the Company may delete User Content after a retention period of ninety (90) days, unless earlier deletion is requested or required.

7. Changes to the Platform

7.1 Modifications. The Company may modify, update, enhance, or discontinue features of the Platform at any time.

7.2 Notice. The Company will use reasonable efforts to give notice of material changes but is not obligated to maintain any specific feature set.

8. Support and Availability

8.1 Support. The Company may provide support via email or other methods described on its website. Support levels are not guaranteed unless set forth in a separate agreement.

8.2 Uptime. The Company makes reasonable efforts to keep the Platform operational but provides no guaranteed uptime or service-level commitments unless expressly stated in writing.

9. Disclaimer of Warranties. THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY.
THE COMPANY DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY OF DATA OR RESULTS. THE PLATFORM IS NOT A SUBSTITUTE FOR PROFESSIONAL, MEDICAL, LEGAL, OR HR ADVICE.

10. Limitation of Liability. TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• THE COMPANY WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES.

• THE COMPANY’S TOTAL LIABILITY WILL NOT EXCEED THE AMOUNT PAID BY YOU IN THE 12 MONTHS PRIOR TO THE CLAIM.

11. Indemnification. You agree to indemnify, defend, and hold harmless the Company from any claims, damages, liabilities, and expenses arising out of:

(a) your misuse of the Platform;
(b) your violation of this Agreement;
(c) your User Content; or
(d) your violation of applicable laws.

12. Termination

12.1 By Company. The Company may suspend or terminate your access immediately if you:

(a) violate this Agreement;
(b) engage in fraudulent or harmful activity;
(c) do not pay required fees; or
(d) pose a security or legal risk.

12.2 By You. You may terminate your account according to your subscription terms.

12.3 Effect of Termination. Upon termination, your license ends, and your access will be disabled. Certain sections (IP, disclaimers, liability limits, indemnification) survive termination.

13. Governing Law and Dispute Resolution

13.1 Governing Law. This Agreement is governed by the laws of the State of Georgia without regard to conflict-of-laws rules.

1. Arbitration / Venue. Disputes arising under this Agreement will be resolved by binding arbitration administered by JAMS in Atlanta, Georgia.

13.3 Class Action Waiver. You agree that disputes will be resolved only on an individual basis.

14. Amendments. The Company may update and amend this Agreement from time to time in its sole discretion. Continued use of the Platform thereafter constitutes acceptance of the revised terms.

15. General Provisions.

1. If any part of this Agreement is held unenforceable, the remaining sections remain in full effect.

1. This Agreement constitutes the entire agreement between you and the Company regarding the Platform.

1. Failure to enforce any right does not constitute a waiver.