
AWM Capital's Journey to Structured Growth

Industry
Financial Services
Challenge
AWM Capital experienced rapid growth, expanding from 15 to 40 employees in just a few years. They quickly realized that in order to work well at a larger scale and larger head count they needed a better system for communication and structured processes to ensure the right work was accomplished.
Results
By implementing the System & Soul methodology with their coach Benj, AWM Capital now operates with a consistent cadence, improved communication, and stays aligned to their long-term goals as they prioritize and track quarterly objectives. Today, their CEO, Brandon, is more confident in the direction of their growth and has more time to lead them into the future instead of getting bogged down in the day-to-day.
The biggest takeaway from working with our coach is that he brought a system of reflection and prioritization into place. We were going through huge growth, and he helped us cut through cookie-cutter solutions and bring our culture into the process.
Brandon Averill
CEO, AWM Capital
We weren’t really out searching for a system implementer. The question was, ‘Can we trust this person with our behind-the-scenes mess?’ And Benj didn’t scare easily. The bones of EOS were familiar, but what I loved about System & Soul was the ‘soul’ part—bringing our identity into the framework without being dogmatic.
Brandon Averill
CEO, AWM Capital
After one or two sessions, it was clear our coach was the right person. We needed someone to hold us accountable to show up for quarterly sessions instead of just fighting daily fires.
Brandon Averill
CEO, AWM Capital
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About AWM Capital
AWM Capital is a family office for pro athletes. Our mission is to create multi-generational, wealthy, flourishing families.How AWM Capital scaled from 15 to 40+ without losing culture—Brandon Averill on choosing a human-first operating system, locking values, building a quarterly cadence, and freeing leaders to focus and execute.
The Challenge
AWM Capital was on a rocket ship of growth—moving from a small team of 15 people to more than 40 employees in just a few years.
That success brought two big challenges:
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Communication with a growing headcount: What used to be solved with quick conversations now required structure.
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A clear plan of action (with follow-through): As Brandon Averill, CEO, shared, “We were very much like build the plane and fly it at the same time, solving a million different problems at once, and not always to completion.”
They had tried EOS when they were tiny, but it didn’t stick. And while the leadership team was deeply trusting—made up of family and lifelong friends—that closeness sometimes meant heated dynamics that needed an outside guide.
The Solution
Brandon first met his coach, Benj Miller, at a conference. What clicked wasn’t just the System & Soul framework—it was the human behind it.
“The real special sauce to me is the human that’s gonna help you implement it.”
Together, they built:
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Clarity of identity and values: After years of iteration, the team locked in language that stuck. Brandon noted, “We’ve changed one word in our identity statement since we started with him.”
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Quarterly cadence: Regular reflection, prioritization, and accountability sessions that keep everyone focused.
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Consistent frameworks for meetings: Not just at the leadership level, but across the whole company.
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Integration of new leaders: Bringing fresh voices into a close-knit founding team without losing trust.
The Results
The payoff has been cultural, operational, and personal:
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Clarity: A shared North Star for decisions and growth.
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Focus: Instead of chasing everything at once, the team now sets quarterly objectives and sees them through.
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Empowerment: New leaders have stepped up, responsibilities are cascaded more effectively, and Brandon has been able to step back from the weeds.
For Brandon, the impact is felt both in the business and at home:
“It’s allowed me to take a couple hats off, think strategically about where we’re going, and even get more time back personally. It’s been super, super great.”
AWM Capital’s takeaway: Scaling fast doesn’t have to mean losing your identity. With the right system—and the right person guiding it—you can grow in size and still stay true to who you are.